Kartplex at area 27 | Okanagan Racing Experience

Refund / Weather / Cancellation Policies

Voluntary Cancellation of a Private Karting Event:
4 Weeks Prior to Event Date: Full Refund less $125 admin fee.

Voluntary Cancellation of a Public Karting Reservation:
2 Weeks Prior to Event Date: Full Refund.

7 Days Hours Prior to Event Date: 75% of the booking price will be refundable, the remainder will be charged as cancellation fee.

Less than 72 hours notice or No Show: No Refunds. We will consider issuing a credit for future use.

*****Weather / related Cancellations for PUBLIC or PRIVATE events: (Includes: Rain Out/Snow Out/Extreme Heat/Inclement Weather / Wildfires / Smoke / Power loss/ Travel Restrictions etc. ….i.e. Conditions of any kind that are beyond our control). We do not provide refunds for cancellations for any of the above noted reasons. We will provide a credit for future use that will not expire in the amount of the deposit or payment made.

Kartplex does not operate our Arrive + Drive karting programs including Drop-In Karting, Group events and Corporate Events during poor weather or slippery/dangerous track conditions.

ALL Reservations will receive a full credit that can be used at any time in the future. There is no expiry of this credit. Events can be postponed or rescheduled according to availability on our schedule.

We do not offer refunds for weather events including rain, fire, smoke, heat, power outages or other natural phenomena that create unsafe operating conditions.

Our acting Head Marshall has final say on suspension of operations related to safety including weather and/or track conditions.

Vouchers and gift certificates are non-refundable and have no cash value.